Logo

Get your support team's performance to the top with Queues for Jira Service Desk

Room type

Permanent

This field is required. Double-check the spelling.
This field is required. Double-check the spelling.
This field is required. Double-check the spelling.
This field is required. Double-check the spelling.
This field is required. Double-check the spelling.
This field is required. Double-check the spelling.
Required fields
If you have already registered and can't locate your registration confirmation email,click here!
The email address is incorrect. Please double-check your email address.

A confirmation email with logging details has been sent to the provided email.

System configuration test. Click here!

Presenter

Mr Dzmitry Hryb

Marketing Manager
For the last couple of years, Dimitry has been on the mission to help people make the best use of Jira Software and Jira Service Desk at work by creating guides and tutorials for Atlassian users all around the globe. Dima is an acclaimed contributor to the Ecosystem who received Atlassian Community Content Awards three times in 2018.

Agenda


Do you work on multiple projects which need extra care to be managed? Is your support team in trouble with getting through an endless list of issues every day? Then you should know what are queues and how to manage them properly!

IT and support teams spend most of their time working out of what is set up for them. That’s why it is key that you find smart and effective ways to manage their issues. We'll talk through this topic at this free webinar.

In under 20 minutes, you will:

  • become aware of common problems with managing support tickets;
  • know how issue queues works in general, what the limitations of default Jira queues are and how we made them richer in features and friendlier to users;
  • go through every aspect of queue management in Jira Service Desk, provided with a detailed demonstration of all the app's capabilities.